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Privacy Policy

Last updated: 28 August 2026

Who we are

Gym Gear Home is operated by Fitness Warehouse LTD trading as Gym Gear.

Our business details are:

Fitness Warehouse LTD
Trading as Gym Gear
82 Roman Way
Ribbleton
Preston
PR2 5BE
United Kingdom

Company number: 3349377
VAT number: 628894877

This Privacy Policy explains how we collect, use and protect personal information when you visit gymgearhome.com, contact us or submit an enquiry.

Information we collect

When you use this website, we may collect information that you provide directly to us.

This may include your name, email address, telephone number, postcode and information you provide about your home gym project, training requirements or other enquiry.

We may also collect technical information about how you use the website. Depending on your cookie preferences, this may include information such as your IP address, browser type, device type, pages visited, referring website and interactions with the site.

How we collect your information

We may collect personal information when you:

  • Submit an enquiry through gymgearhome.com
  • Contact us by email or telephone
  • Communicate with us about a home gym project
  • Use or interact with our website
  • Follow links between gymgearhome.com and gymgear.com

Some technical information may also be collected automatically through cookies and similar technologies, where permitted by applicable law and your cookie preferences.

How we use your information

We may use your personal information to:

  • Respond to your enquiry
  • Understand your home gym requirements
  • Discuss your space, training goals and equipment requirements
  • Prepare recommendations, designs, specifications or proposals
  • Arrange equipment supply, delivery or installation where applicable
  • Provide customer service and manage our relationship with you
  • Maintain records relating to enquiries and projects
  • Improve our website, services and customer experience
  • Understand how visitors use gymgearhome.com
  • Measure the effectiveness of our marketing
  • Meet legal, regulatory and accounting requirements

We will only send marketing communications where we have an appropriate lawful basis to do so.

Our lawful basis for processing

Under UK data protection law, we must have a lawful basis for using your personal information.

Depending on how you interact with us, we may process your information because:

  • It is necessary to take steps at your request before entering into a contract
  • It is necessary to perform a contract with you
  • We have a legitimate business interest in responding to enquiries, operating our business and improving our services
  • We need to comply with a legal obligation
  • You have given us your consent

Where we rely on consent, you may withdraw that consent at any time.

Sharing your information

We may share personal information with trusted third parties where this is necessary to operate our website, respond to enquiries or provide our services.

These may include website hosting and form-processing providers, analytics and marketing service providers, equipment suppliers, delivery providers, installation teams and other professional or technical service providers involved in supporting our business or your project.

We only share information where there is an appropriate reason to do so and expect service providers handling personal information on our behalf to protect it appropriately.

We do not sell your personal information.

Links to gymgear.com

gymgearhome.com may contain links to products, services or other information on gymgear.com.

If you follow a link to gymgear.com, your use of that website and any purchase you make there will be subject to the privacy information, terms and policies provided on gymgear.com.

Where appropriate, links between the two websites may contain tracking information that helps us understand visits and enquiries originating from Gym Gear Home.

Cookies and analytics

gymgearhome.com may use cookies and similar technologies to operate the website, remember preferences, understand how visitors use the site and measure the effectiveness of marketing activity.

Where required, non-essential cookies and similar technologies will only be used after you have provided consent.

Further information about the cookies and technologies used on gymgearhome.com is available in our Cookie Policy.

How long we keep your information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

How long information is retained may depend on whether you make an enquiry, become a customer, enter into a contract with us or whether we are required to retain information for legal, accounting or regulatory purposes.

When personal information is no longer required, we will take appropriate steps to delete or securely dispose of it.

Keeping your information secure

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information over the internet can be guaranteed to be completely secure.

Your data protection rights

Depending on the circumstances, UK data protection law may give you a number of rights in relation to your personal information.

These may include the right to:

  • Request access to the personal information we hold about you
  • Ask us to correct inaccurate or incomplete information
  • Ask us to delete your personal information in certain circumstances
  • Ask us to restrict the way we use your information
  • Object to certain types of processing
  • Request the transfer of your information in certain circumstances
  • Withdraw consent where we rely on consent to process your information

These rights do not apply in every circumstance and there may be situations where we are legally permitted or required to continue processing information.

If you would like to exercise any of these rights, please contact us using the details below.

Complaints

If you have concerns about how we use your personal information, please contact us so that we can try to resolve them.

You also have the right to make a complaint to the Information Commissioner's Office, the UK supervisory authority for data protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or the way we process personal information.

When we make changes, we will update the date shown at the top of this policy.

Contact us

If you have any questions about this Privacy Policy, how we use your personal information or your data protection rights, please contact:

Fitness Warehouse LTD trading as Gym Gear
82 Roman Way
Ribbleton
Preston
PR2 5BE
United Kingdom

Email: sales@gymgear.co.uk
Telephone: 01772 428434

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Fitness Warehouse LTD, 82 Roman Way Industrial Estate, Preston, PR2 5BE, United Kingdom
Registration Number: 3349377
VAT Number: 628894877
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